How to Shine in Interviews with Agencies and Families

Whether you’re a seasoned nanny or just starting out, interviewing for a new position can feel daunting. At TLC Family Care, we believe that preparation and professionalism are key to landing the right role—and building lasting relationships with families. Here are our top tips to help you navigate interviews with both agencies and families with confidence and grace.

Interviewing with the Agency: Your First Impression Counts

Before you meet a family, you’ll likely interview with the agency. This is your opportunity to showcase your experience, personality, and professionalism.

Come Prepared

• Resume & References: Bring a clean, updated resume and a list of references. Include past nanny roles, certifications (CPR, First Aid), and any relevant childcare training.
• Documentation: Have your ID, work eligibility documents, and any background check paperwork ready.

Communicate Clearly

• Share Your Story: Be ready to talk about why you love working with children, your childcare philosophy, and what makes you unique.
• Be Honest: Agencies appreciate transparency. Be upfront about your availability, preferred age groups, and any limitations.

Present Professionally

• Dress neatly and appropriately. You don’t need a suit, but a clean, polished look shows you take the opportunity seriously.

Ask Questions

• Inquire about the agency’s placement process, expectations, and support. This shows initiative and helps you understand how they’ll advocate for you.

Interviewing with the Family: Building Trust from the Start

Once matched with a family, your interview becomes more personal. This is where connection and compatibility matter most.

Be Warm and Engaging

• Smile, make eye contact, and show genuine interest in the family and their children.
• Listen actively and respond thoughtfully—parents want to know you’re attentive and caring.

Child-Focused Conversation

• Ask about the children’s routines, interests, and personalities.
• Share age-appropriate activities you enjoy, and how you handle common challenges like tantrums or transitions.

Highlight Safety and Responsibility

• Discuss your approach to safety, discipline, and communication.
• Mention your emergency preparedness and how you keep parents informed throughout the day.

Clarify Expectations

• Talk openly about scheduling, duties, and boundaries.
• Confirm details like transportation, screen time policies, and household rules.

Follow Up

• Send a brief thank-you note or email after the interview. It’s a small gesture that leaves a lasting impression.

Interviewing is more than just answering questions—it’s about showing families and agencies that you’re reliable, thoughtful, and passionate about childcare. With preparation and authenticity, you’ll not only land the job—you’ll build meaningful relationships that last.

Looking for your next nanny opportunity? TLC Family Care is here to support you every step of the way.

The professionals at TLC Family Care personally assist nannies, babysitters and families in St. Louis, Atlanta, Chicago, Nashville, Memphis, Charlotte, Miami and Orlando to find the right childcare arrangement. Our mission is to provide a safe and personalized  approach for families and caregivers to connect with each other that is not an internet search. TLC has worked with families, nannies, sitters, newborn care providers, and tutors for over 40 years and looks forward to working with you! To find great nanny and babysitting jobs visit us at tlc@tlcforkids.com or Call 314-725-5660.