Pricing Structure Policies
All of our fees and pricing structures are completely transparent so you will always know what you can expect to pay for our services in advance of putting us to work for you.
TLC fees and pricing vary based on the extent and type of services and care required. We represent a wide range of household professionals ranging from enthusiastic entry level sitters to seasoned professionals. Our agency fees enable us to provide reliable caregivers and responsive service for families.
Short Term Care
TLC Family Care provides flexible, reliable, and professional care solutions for families and organizations needing temporary support. Whether it's nanny care, babysitting, overnight newborn care, hotel or event childcare, day care staffing, or adult companionship, our caregivers are trained to step in with warmth, confidence, and professionalism.
Clients may either compensate the caregiver directly in full at the end of each day/evening (Agency fees charged to credit card on file), or, Client may request TLC to employ and compensate the caregiver hourly. There is a 4 hour minimum for care on all visits (7 hour minimum for overnight and newborn care).
| Type of Care | Payment Method | Caregiver Rates | TLC Agency Fees |
|---|---|---|---|
Sitters, Nannies, & | Client pays caregivers directly |
| $40.00 per day agency fee |
Hotel Sitters | Client pays caregivers directly |
| $50 per day agency fee |
| TLC employs & pays caregivers |
| N/A | |
Daycare Subs and Group/Event Care | TLC employs & pays caregivers |
| N/A |
Live-out Newborn Care Providers Daytime/Overnight | Client pays caregivers directly |
| $40.00 per day agency fee |
| TLC employs & pays caregivers |
| N/A | |
| Deposit: | $350.00 non-refundable deposit covers consultation and matching process and 3 days of agency fees. | ||
Live-in Newborn Care Providers | Client pays caregivers directly |
| 20% of caregiver fee |
| TLC employs & pays caregivers |
| N/A | |
| Deposit: | $350.00 non-refundable deposit covers consultation and matching process | ||
Around-the-clock/Overnight Care | Client pays caregivers directly |
| $40.00 per day agency fee |
| TLC employs & pays caregivers |
| N/A |
• Failure to pay your caregiver directly at the end of the assignment will result in TLC charging your credit card the hourly rate of $30 per hour or $45 per hour for any overtime or holiday
Minimum Booking Hours
- 4 Hour Minimum for Nannies and Sitters
- 6 Hour Minimum for Daycares
- 7 Hour Minimum for Overnight
Holiday Pay and Overtime
Thanksgiving, Christmas Eve (after 5pm), Christmas Day, New Year's Day, New Year's Eve, Easter, Memorial Day, Labor Day, Fourth of July. These days are paid x 1.5 the normal rate. Any hours over 40 in a week will also be paid x 1.5 the normal rate. Double time is paid if overtime is accumulated on a holiday.
$10 agency fee surcharge for holiday requests. - Holidays include Thanksgiving, Christmas Eve (after 5:00 P.M.), Christmas Day, New Year's Day, Easter Sunday, Memorial Day, Labor Day, & Fourth of July)
Cancellation Policy
• The client's credit card will be charged the agency set-up fee following a confirmation call/email to the client for the visit. This fee covers the agency's work in setting up the visit. It is not refundable.
• 24 hours notice is required for caregiver cancellation or client will be responsible for paying the caregiver fee (4-hour minimum). Clients who chose to have TLC pay the caregivers will be charged $30 per hour.
Parking
Client reimburses caregiver at time of service or via hotel bill. If not, TLC charges the client’s card.
Long Term Referrals
This service is for families who wish to hire nannies, private educators, household managers and senior helpers on a full-time or part-time basis for a minimum of one year or longer, at least 20 hours per week (15 hours per week for After-school positions). TLC will recruit, interview, and screen candidates based on the requirements determined by the family. TLC will identify the best possible fit for client interviews. There is a non-refundable $350 application fee to begin the search. Placement fees are based on a percentage of annual salary and payable at the time of placement.
Salary
Average salaries range between $800 and $1,500 per week for full-time (30 plus hours per week) and $20-$28 per hour for part-time. Candidate background, education, experience, duties, requirements, and location determine salary and hourly rates. TLC will be able to offer you a suggested range based on your job description.
Benefits
Long term employees are typically offered two weeks paid vacation, a fixed number of paid days for sick and personal time, and pay for six major holidays. Long term is a 52 week per year commitment.
Agency Fees (Long-Term Referrals) Choose from the following levels of service:
| | |||
|---|---|---|---|
| SERVICES & BENEFITS INCLUDED: | ESSENTIAL | PREMIUM (most popular) | PLATINUM |
| Application fee (nonrefundable): | $350 | ||
| Agency fee (based on total gross annual compensation): | 10% | 12% | 16% |
| **$2,600 minimum fee for part-time placements under 30 hours per week | √ | √ | √ |
| Guaranteed no-charge replacement period or 50% agency credit: | 2 months | 4 months | 6 months |
| Live-out candidates: | √ | √ | √ |
| Live-in candidates: | √ | ||
| Agency coordinates and schedules nanny famiy interviews: | √ | √ | |
| Screened, interviewed, reference checked by TLC staff: | √ | √ | √ |
| Criminal background check (national and state): | √ | √ | √ |
| Motor vehicle report: | √ | √ | √ |
| Social Security number trace and child abuse clearance: | √ | √ | √ |
| US Justice Department Sex Offender Registry: | √ | √ | √ |
| Global Terrorist Search (office of foreign affairs registry check): | √ | √ | |
| Assistance with completing employment agreement: | √ | √ | |
| Professionally drafted confidentiality agreement: employee evaluation form: | √ | ||
| Nanny-specific employee evaluation documents provided: | √ | √ | |
| Agency coordinates and schedules nanny famiy interviews: | √ | √ | |
| Assistance with completing employment agreement: | √ | √ | |
| Ongoing support and advice on industry standards, proper employment protocol, employee management issues, & specific case scenarios: | 1 Hour | 3 hours | Unlimited |
| Education verified: | √ | ||
| Non-childcare employment verified: | √ | ||
| Verification of valid CPR training: | √ | √ | |
| Agency fee waived for days of backup care, evening sitting, babysitting (non-holiday): | 0 | 5 (does not roll over) | 10 (does not roll over) |
- $350 non-refundable application fee to activate your search
(required for all service levels) - All levels give you access to our temporary/emergency services for one year at the prevailing
rates. - All levels include a full battery of background investigations
- Summer placement fee is $1000.00
- Monthly placements $600