TLC Family Care FAQs – Nannies, Babysitters & Newborn Care
Find answers to common questions about TLC Family Care’s nanny, babysitter, and newborn care services. We specialize in helping families find trusted, screened caregivers for infants, children, and households. If you don’t see your question below, our care consultants are happy to help.
Infant Babysitters, Newborn Care & Night Nannies
What support can I get from a nanny for a newborn?
A newborn nanny or infant babysitter provides hands-on care for your baby while supporting parents during the early weeks. Services often include overnight feedings, diaper changes, soothing, safe sleep monitoring, bottle preparation, infant laundry, and nursery organization. Newborn nannies also share guidance that helps parents feel confident and supported.
How much notice do I need to find newborn or overnight care?
Ideally, families contact TLC Family Care 2–3 months before their due date to secure a newborn or night nanny. However, we can often help with last-minute newborn care depending on availability.
Can I hire an infant babysitter for just a few hours?
Yes. TLC offers flexible daytime infant care with a 4-hour minimum.
Do infant nannies help with household chores?
Their focus is newborn care. They typically handle baby-related tasks such as bottles, infant laundry, and nursery organization. They are not housekeepers or family cooks, but you may discuss and negotiate additional light tasks directly with the caregiver you hire.
Do I get to meet multiple newborn nannies?
We do our best to present a few qualified choices, but availability depends on location, timing, and experience required. Our goal is to match you so well that you may not need to meet multiple candidates.
What do newborn nannies cost?
Rates generally range from $25–$45 per hour and vary based on experience, certifications, schedule, and location.
If I choose a live-in newborn nanny, when do they get time off?
Live-in nannies are “on site” but not on-call 24/7. Most families provide:
- 5 working days with 2 consecutive days off
- A set schedule of hours each day (often 10–12 hours)
- A private bedroom and bathroom for rest during off hours
Clear agreements about hours, overnight expectations, and personal time are discussed up front.
Can my night nanny help with sleep training?
Yes — many newborn specialists support gentle sleep shaping and age-appropriate routines. Formal sleep training typically begins later (often around 4–6 months), but your nanny can help lay the foundation by encouraging healthy sleep habits from the start.
Can a night nanny help if I’m breastfeeding?
Yes. Even when a parent is breastfeeding, a night nanny can still provide meaningful support. They can bring the baby to you for feeds, handle burping and diaper changes afterward, and settle the baby back to sleep. Some families choose to introduce one pumped bottle every other night so the breastfeeding parent can get a longer stretch of rest.
Are infant nannies trained in safety?
TLC infant caregivers are CPR-certified and knowledgeable in safe sleep practices, newborn care basics, and emergency procedures.
What happens if my nanny gets sick or has an emergency?
If your nanny is unexpectedly unavailable, TLC will do our best to support you. Depending on scheduling and caregiver availability, we may be able to provide a qualified sitter from our backup network to step in and ensure your family has coverage.
Will a night nanny interfere with bonding?
No. In fact, many parents find that being better rested allows them to be more present and emotionally available during the day. Night nannies support parents — they don’t replace them. Bonding happens through consistent, loving care, not exhaustion.
Nanny Placement – Full-Time & Part-Time Nannies
How does TLC Family Care match families with nannies?
TLC offers a personalized nanny placement process. We take time to understand your family’s schedule, values, and childcare needs, then introduce you to pre-screened, experienced nannies who are a strong fit for your household.
How long does it take to find a nanny?
Timing varies based on role requirements, location, and schedule. Many families are matched within a few weeks, though specialized roles may take longer.
What background checks are completed?
All TLC caregivers complete:
- In-depth screening and interviews
- Reference checks
- Criminal background checks
- Verification of experience and certifications
What questions should I ask my nanny?
Families often ask about experience, childcare philosophy, discipline approach, schedules, comfort with activities, transportation, and long-term availability.
What questions will the nanny ask me?
Nannies typically ask about schedules, expectations, parenting style, household rules, benefits, time off, and communication preferences.
Is there a contract?
Yes. TLC provides guidance on contracts that outline responsibilities, schedules, pay, and expectations to ensure clarity for both parties.
Babysitters – Short-Term, Backup & Occasional Childcare
How quickly can babysitting care be arranged?
Many families are matched with a TLC babysitter within a few hours but TLC cannot guarantee any placement. Sometimes it can take a few days to line up a good match. The more advance time you give us, the better! Backup and short-term babysitting may be available on short notice depending on caregiver availability.
What is the minimum booking time?
Babysitting services have a 4-hour minimum. Some group and event jobs have a 6 hour minimum.
Are babysitters screened?
Yes. All TLC babysitters complete background checks, reference verification, employment verification, check police records, review employment goals, CPR & First Aid Training and a screening before working with families.
What happens if I need to cancel?
Call or text the TLC office to speak with the staffing team. If you are canceling a same day job, you may be asked to call the family and let them know you are unable to make it and that TLC is working diligently to get your replacement assigned. Please note that your shift is not cancelled until you get confirmation that a staffer has received your cancellation.
Why is it important for TLC caregivers to avoid canceling shifts whenever possible?
TLC Family Care specializes in backup and emergency care, which means families are relying on us when they have no other options. When a caregiver accepts a shift, that family often depends on it to go to work, attend critical meetings, or manage unexpected situations. Canceling a shift can leave families without care at the moment they need it most.
How does reliability affect my relationship with TLC?
Caregivers who are dependable and consistent are more likely to:
- Be offered priority and repeat assignments
- Be requested by families again
- Be trusted for higher-value and longer placements
Reliability helps TLC continue providing care and helps you build a strong reputation within our network.
Parents & Families – Working With TLC Family Care
What areas does TLC Family Care serve?
TLC proudly provides professional nanny and child care support in the following locations:
Florida
Apopka, Boca Raton, Cape Coral, Clearwater, Coconut Grove, Coral Gables, Fort Lauderdale, Fort Myers, Hialeah, Jacksonville, Kendall, Kissimmee, Miami, Miami Beach, Orlando, Palm Bay, Port St. Lucie, Tampa, West Palm Beach, Winter Garden
Georgia
Acworth, Alpharetta, Atlanta, Brookhaven, Buckhead, Candler Park, Canton, Clarkston, College Park, Conyers, Cumming, Dacula, Douglassville, Duluth, Dunwoody, East Point, Fairburn, Fayetteville, Kennesaw, Lawrenceville, Lithonia, Loganville, Mableton, Marietta, Morrow, Norcross, North Decatur, North Druid Hills, Powder Springs, Riverdale, Roswell, Sandy Springs, Smyrna, Stockbridge, Stone Mountain, Suwanee, Tucker, Union City
Illinois
Arlington Heights, Bolingbrook, Chicago, Cicero, Des Plaines, Edison Park, Evanston, Hinsdale, Lincoln Park, Oak Lawn, Skokie
Missouri
Brentwood, Chesterfield, Clayton, Creve Coeur, DesPeres, Kirkwood, Ladue, Olivette, O’Fallon, St. Louis, Tower GroveTown and Country, Webster Groves
North Carolina
Charlotte, Concord, Cotswold, Eastover, Foxcroft, Freedom Park, Hembstead, Montford, Myers Park, Pineville, Providence Park, Providence Plantation, South Park
South Carolina
Fort Mills, Rock Hill
Tennessee
Memphis, Nashville
Texas
Austin, Dallas, Fort Worth, Irving, Plano, Preston Hollow
Virginia
Colonial Place, Midlothian, Manchester, Mechanicsville, Newport News, Norfolk, Portsmouth, Richmond, Short Pump, Virginia Beach, Williamsburg
If you don't see your area listed here, please call us and a TLC team member will review our service areas to see if we can help.
How does pricing work?
Pricing varies by service (babysitting, nanny placement, newborn care), schedule, and caregiver experience. Your TLC consultant will review all fees upfront, so there are no surprises. Learn more about our pricing here.
What happens if my caregiver is unavailable?
If a caregiver has an emergency, TLC will do its best to find a qualified backup from our network.
Can I meet the caregiver I am matched with before they start?
You will be able to have an intro call with your caregiver and we will send you a link to a public profile of the caregiver for your review.
Who are the people that I am talking to working behind the scenes at TLC?
We have 22 internal staff here at TLC. You can learn more about our staff here.
Nannies & Babysitters – Working With TLC Family Care
What are the benefits of working with TLC Family Care?
Caregivers who work with TLC enjoy flexible schedules, competitive pay, consistent support, and access to well-matched families seeking professional nannies and babysitters.
What do I need to apply?
Applicants must have 1 year of verifiable childcare experience, valid driver's license and ability to pass an extensive criminal and MVR background check.
What do I do if I don’t have a current CPR and First Aid Certification?
If needed, TLC offers an online CPR/First Aid class for $14.95
How much can I earn?
Pay varies based on experience, role, and schedule. Many caregivers earn competitive hourly rates aligned with local market standards.
How does scheduling work?
Caregivers provide TLC with a minimum of 2 weeks availability, preferably keeping their availability updated with at least 4 weeks out.
What is the TLC T.E.A.M. point system?
The T.E.A.M. point system stands for transparency, excellence, accountability and mutual trust. This system rewards reliability, availability, and professionalism, helping caregivers access preferred jobs and families. The point system helps reward consistent work with a monthly bonus.
General TLC Family Care Questions
How does TLC Family Care screen caregivers?
All TLC caregivers complete a multi-step screening process that includes interviews, reference checks, criminal background checks, and verification of childcare experience and certifications.
Why should I work with TLC Family Care instead of finding families on my own?
Working with TLC Family Care gives you consistent opportunities, support, and protection you don’t get when working independently. We connect you with vetted families, handle scheduling and payments, and provide a trusted organization behind you, so you can focus on what you do best: providing great care.
What kind of support does TLC provide caregivers?
When you work with TLC, you’re backed by a dedicated team. We provide:
- Clear job details before each assignment
- Ongoing communication and support
- Help resolving concerns or questions
- Guidance on best practices in caregiving
You’re never “just on your own.”
Still have questions?
Our team is happy to help. Contact TLC Family Care to speak with a care consultant and learn more about your options.
