How Do I Use the Scheduling App?

May 12, 2026

The TLC scheduling app is your main tool for managing shifts, availability, and communication once you are an active, hired caregiver.

Important: We do not encourage caregivers to actively use the scheduling app until they are officially hired and onboarded with TLC.

Step 1: Understand What the App Is Used For

Once you are an active TLC caregiver, the app helps you:

  • View available shifts
  • Accept and manage bookings
  • Update your availability
  • Review your upcoming schedule
  • Track shift details and updates

Step 2: Learn How to Use the App (Training Resources)

To help you feel confident using the app, TLC provides step-by-step video tutorials. You can access the full playlist here:

TLC Scheduling App Video Tutorials

These videos walk through key features and are available anytime on both iPhone and Android devices.

Step 3: Best Practices for Staying Organized

Once you begin using the app, to avoid missed opportunities:

  • Keep notifications turned on
  • Update your availability regularly
  • Review your schedule daily
  • Ensure your contact information is always current

Staying active and responsive in the app helps ensure you don’t miss shift opportunities.

Step 4: Get Help When You Need It

If you experience technical issues or need help using the app:

  • Reach out to the TLC office for support
  • Review the tutorial videos for guidance
  • Ask questions early so we can help resolve issues quickly

The scheduling app is a key part of staying connected with TLC once you are active, and support is always available if you need it.