How do I Get Assigned Shifts

When you receive a shift offer from TLC, it’s important to understand when that shift officially becomes assigned to you.

A shift is not considered confirmed until you receive a booking confirmation through the scheduling app. Families may request specific caregivers, schedules can change, and multiple caregivers may sometimes be contacted while coverage is being finalized.

To help avoid confusion:

• Do not assume a shift is yours until it is officially assigned
• Always review your notifications carefully
• Check the app regularly for updates or schedule changes
• Reach out to the TLC team if you are unsure about your booking status

Our goal is to keep communication clear and ensure every caregiver knows exactly where they are scheduled.

For additional scheduling help and app guidance, visit our caregiver resource page.